ISO 9001:2015

A Brief about ISO 9001:2015

ISO Certification is often referred to the certification against the ISO 9001:2015 standard. The ISO certificate is awarded to the organization for showing the compliance at the times of certification audits against the said standard. The organization has to Establish, Document, Implement, Maintain and Monitor the management system before proceeding for the certification audit. The certification audit is conducted by the selected Certification Body or the Conformity Assessment Body. However it is not mandatory to opt for the certification audit to implement the said standard.

The ISO 9000 standard is one of the best known international standards; it is implemented by countless companies and other organizations in over 150 countries. It is a customer focused standard. It is about effectively controlling key processes of an organization in order to continually improve and achieve customer’s satisfaction. ISO 9000 addresses “quality management”. This means what the organization does to fulfill:

  • Their customers’ quality requirements, plus
  • Any applicable regulatory requirements, while aiming to
  • Enhance customer satisfaction, and
  • Achieve continual improvement of its performance.

ISO 9001 certification is also known as ISO 9001 registration, ISO 9000 certification (if one is less precise), ISO 9000 registration, ISO 9001:2015 certification (if one specifically refers to the latest version of the ISO 9001 standard), or ISO 9001:2015 registration. All of these refer to an independent certification body attesting that your company’s ISO 9001 quality management system meets all requirements of the ISO 9001 2015 standard. Typically, the certification company sends one or more auditors to perform an initial audit of the quality management system. If no significant gaps to the ISO 9000 requirements are discovered, a certificate is issued. The certificate is typically valid for three years provided that period audits (usually every 6 – 12 months) continue to show compliance.

The Benefits of ISO 9001

The benefits of ISO 9000 certification are:

  • Improvement: ISO 9001 is an excellent tool to develop a strong foundation of good processes and systems. Processes and systems are essential for the performance and expansion of any company. Quality improvements come along with this. Remember, ISO 9001 was developed as a real tool to improve companies.
  • Marketing: ISO 9001 certification can effectively used in marketing as it is a well-recognized standard for quality; it shows your customers that you take quality seriously, that you are proactive and that you put your customers’ satisfaction first.
  • Customer Requirements: if your company provides products or services to other companies, some of those customers may require you to be ISO 9001 certified in order to do business with you.

What is the Difference between ISO 9000, ISO 9001, and ISO 9001:2015? And what are ISO 9002 and ISO 9003?

The quick answer is “none”. These terms are all used to describe the ISO 9001 standard. Prior to December 2000, there used to be an ISO 9001, an ISO 9002 and an ISO 9003 standard; without focusing on the technical differences between them, people would just simply refer to each as ISO 9000. In December 2000, the International Organization for Standardization (ISO) merged ISO 9001, ISO 9002, and ISO 9003 into a revised ISO 9001 standard. In order to distinguish between the previous ISO 9001 version, the revised standard was then often referred to as ISO 9001:2000 or ISO 9000:2000 (“:2000” indicates the year of the revision).  The current revision of ISO 9001 is ISO 9001:2015; it was published in September 2015 as successor to ISO 9001:2008.